FAQs

To start you can see all the categories in the main menu or if you already know what you are looking for you can use the search engine at the top right to find it. When the item you want to buy appears, you can click on it to open the product sheet, where you will find detailed information. If this is the item you are looking for, press the “Buy” or “Add to Cart” button and it will automatically be added to your cart. In the cart you can see all the products you have added and make the desired changes (quantity, delete product, sizes, add discount coupon, etc.). If everything is to your liking, we just have to know where to ship your package, choose the payment method and when you want to receive your order, this determines the cost of transport. To finish, click the “Buy Now” button; which will send you to the payment platform you have selected.

You can see the status of your cart at any time. Just click on the shopping cart icon at the top right of the page. With the cart on the screen you can edit the products and see the total amount to pay.

Once in the cart, you will be able to see all the products you have selected and the quantities ordered. If you wish to remove an item from your shopping cart, simply click on the “Basket Icon” icon next to the – / + product quantity buttons. The final price in the cart will be updated with each of your additions, decreases and/or deletions.

Our stock is updated in real time to avoid stock reductions. It may be possible that when you are looking at a product it is available, but when you try to buy it there are no more available at that precise moment. This happens when there are limited units and another customer finishes their order before you, this means they bought the last item in stock.

If you cannot find the product you are looking for, it is likely that it has been canceled due to lack of stock or has been removed from our catalog. However, do not hesitate to contact us, we will do our best to get you the product anyway and if it is no longer available, recommend a similar product.

Of course! To send the order to another address, simply enter the new address in the shopping cart. The bottom of the registration form will allow you to create a different shipping address and save it for another occasion.

Once the order is finished you will receive an e-mail with the confirmation of the order and payment. In some payment methods such as bank transfer, it is necessary to complete the transfer to confirm the order. You can also view the order status in your customer account. IMPORTANT: If you have placed your order and no confirmation or registration email appears in your email account, we recommend that you search your spam (SPAM) folder. Your mail server may have placed it there.

Buying from Remediaamoris.com is totally safe, we care about the safety of our customers; payments are 100% secure as your bank details are protected and encrypted with advanced technology. Bank details are not received by us but are redirected directly to the bank’s server and are protected by their SSL (Secure Socket Layer) security protocol. For any other further information please see ours Terms and Conditions